How to Estimate the Delivery Date?
Pre-Order: You can find the Estimated Delivery Date instructions on each product page.
Post-Order : Visit My Account - My Orders for the up-to-date order status. We will send you a shipment notification email with tracking information once we have shipped your order.
Please note : Deliveries are not typically made at weekends or on holidays.
We are not able to guarantee exact delivery dates for our orders. However, we do provide delivery estimates based on stock levels and anticipated shipping routes. This information is updated in real time and can be found on the product page.
For our larger items which are shipped by freight shipping company, you'll have the opportunity to schedule your delivery with the freight shipping company. They will be in touch to schedule an appointment as soon as your order is ready to ship.
To access your most up-to-date estimated delivery time, you can follow the steps below, which will reflect the most recent information we have on hand. Please note that we are unable to provide expedited shipping on any orders.
How to Track the Package?
Once an order has shipped out, we will send you a Shipping Confirmation email that includes the tracking number and the carrier. Just go to the carrier's website and use the tracking number to track your package.
You can track your package through the steps below.
- Click the membership button on the top right of the page to track and manage your order.
- Fill in your order number and email address and click 'Continue' to track your delivery status.
- Click 'track order' button to get into package(s) delivery details.
- Click on each package to track their delivery separately.
Please note that:
- Your ordered item may contain multiple packages, one package per tracking.
- No worries, the name of the package is part of the item in general and not exactly the item name in full and official.